Terms and Conditions
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Terms and Conditions

1.Delivery

 

We only ship within Vietnam territory. If you wish to ship abroad, please contact bchvn@bch.com.sg for assistance.

We work with shipping partners to ensure the best delivery service to customers.

 

  • Within Ho Chi Minh City:

Shipping costs depend on the location of customers in the city. Ho Chi Minh City and volume of goods:

Delivery time:

Products will be prepared and delivered to customers from 1-2 days (one to two) business days from the date Bee Cheng Hiang confirms proceeding order.

For orders placed on Saturdays, Sundays or holidays will be delivered on the next business day.

 

  • Suburban areas and other provinces:

Products will be delivered by Post Office or Express service. Customers will receive between 3 and 7 (three to seven) days depending on the region.

FREE SHIPPING will be depended on the promotion.

Orders from more than 5kg to the province please contact bchvn@bch.com.sg or 028 3517 6169 for assistance.

 

 

2. Orders

 

After Your Order Is Received and Your Payment is confirmed, Our Customer Service Representative Will Contact You To Confirm The Order Details And To Arrange For Delivery.

No Cancellation Is Possible After The Order Confirmation Slip Is Generated By The System.

Once Accepted Goods Are Considered Sold And Are Non-Refundable.

 

Bee Cheng Hiang Will Always Strive To Fulfill All Orders Placed By Our Customers. In The Unlikely Event That There Is No Stock For The Ordered Product, Bee Cheng Hiang Reserved The Right To Replace The Item With Similar Value.

 

We Regret That All Online Orders Are Not Valid With Any Discount/Loyalty Cards Or Redemption Of Smart Points.

 

3. Payment

Currently, Bee Cheng Hiang only accepts pre-payment. You can choose 1 of 2 payment
method as below:

3.1 Internet banking:

Payment shall be made by bank transfer to:

  • Beneficiary             : BEE CHENG HIANG VIETNAM CO., LTD
  • Address                  : 217 – 219 Phan Xich Long Str, Ward 07, Phu Nhuan District, Ho Chi Minh City
  • Account Number     : 0601 2828 2516
  • Name of bank         : Sacombank – Cong Quynh BRANCH
  • Swift code              : SGTTVNVX

With syntax: Customer name_Order number_order day

** Please note, we will ship products to you upon receipt of payment. Our staff will notify you when we receive the transfer and proceed next steps.

 

3.2. Payment via payment gate:


Bee Cheng Hiang is using VNPay’s payment gate. VNPay accepts Mobile Bankink, e-wallet,
ATM card, Visa/Master/JCB…which is issued in Vietnam.

 

 

4. Product and Pricing

 

  • All prices on the website of Bee Cheng Hiang Vietnam ( https://e.beechenghiangvn.com/ ) are
    calculated in Vietnam Dong (VND). Prices are subject to change without prior notice.
  • Price includes 10% value added tax (VAT). If you need a red invoice please contact
    bchvn@bch.com.sg for assistance.
  • Special Promotions Are Valid While Stock Lasts.

 

 

5. Privacy Statement

 

  • As a responsible business operator, Bee Cheng Hiang treats all customers’ information with the strictest confidentiality.
  • All our staff and suppliers who are users of the database are responsible and accountable for the security of the information within their areas of responsibilities.
  • Information gathered may be used to inform customers of our upcoming promotions and events or for our marketing and research purposes.

 

 

For more information please contact:

BEE CHENG HIANG VIETNAM CO., LTD

217 – 219 Phan Xich Long Str, ward 7, Phu Nhuan District, Ho Chi Minh City

Tel: 028 3517 6169

Email: bchvn@bch.com.sg